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Full general

What is IBackup?

IBackup is a reliable online backup and restore service. IBackup safeguards your critical data in case of organisation crash by automatically bankroll information technology upward.

Customization options include the provision to modify your fill-in ready and its schedule, reporting options and more. Data is transferred and stored using 256-fleck AES encryption with a user-divers key that is non stored anywhere on the servers. This ensures data is safe and secure.

The graphical interface makes information technology piece of cake to navigate through the application. Key features include bandwidth throttle, data pinch and incremental backups that ensure fast backups, restore of previous versions of files, archive cleanup and open/locked file and mapped drive backup amid others.

You can fill-in data from multiple computers to a unmarried IBackup account. Download the application.

Does IBackup utilize Delta Blocking engineering science?

Yes. IBackup uses Delta Blocking technology during data transfer. Delta blocking is an avant-garde logic that divides all files into equal sized blocks. When a file is detected for changes, the checksum of each block of that file is compared with the checksum for the same block of the same file. Whatsoever blocks that are found to be dissimilar are pulled out and transmitted. These delta blocks are compressed and encrypted before transfer.

Does IBackup support my native grapheme set?

Yes. IBackup supports character sets of most major languages like English, French, Spanish, German, Hebrew, Italian etc.

How to install IBackup silently from command line?

Use the beneath control to install the IBackup awarding silently.

Control: "IBackupsetup.exe" /verysilent /noicons /suppressmsgboxes /DIR= <DIRECTORY PATH> /nocloseapplications

Case: "IBackupsetup.exe" /verysilent /noicons /suppressmsgboxes /DIR="C:\ProgramFiles\IBackupWindows" /nocloseapplications

Quota

If I proceed on performing backups, will I use up my quota quickly?

IBackup does incremental backup (only the modified portion of your files/folders are sent to the IBackup servers). Your quota depends on the near recent file/folder re-create backed up to your online business relationship. The previous x versions of files are stored free.

I received a quota overuse email. What should I do?

You may opt to upgrade your account to accommodate the extra storage or remove some information from your account to bring it in line with your current quota. To upgrade your account, log into IBackup desktop awarding and click 'Upgrade'.

Alternately, select the files/folders that you want to delete and click the icon.

Note: IBackup provides on demand storage for paid accounts with an additional charge of $2/GB.

I have deleted some unwanted files/folders from my IBackup account. However, total storage infinite used brandish does not change. How exercise I know the verbal quota used?

The total storage space used information is not displayed in real-time. Information technology is computed on a periodical basis. For updated information, click the quota display area (refer image), the quota used will be recalculated. For accounts with large number of files, the process may take time.

Backup

How exercise I take an firsthand backup of my files?

To perform an immediate fill-in, select the desired files/folders/drives, under the Backup tab and click the 'Start Backup Immediately' push.

How can I take an firsthand backup without signing into the application?

Right-click the 'IBackup Tray' icon and select 'Scheduler' > 'Manage all scheduled jobs'. In the Manage all Scheduled Jobs screen, select the 'Get-go the fill-in immediately' cheque box. Click 'Salvage Changes'. This will immediately execute backups for the backup set, provided yous take created one and logged into the application at least once before.

What is incremental backup?

By default, the IBackup awarding transfers only the modified portions of your backed up files subsequently full initial backup. This optimizes your bandwidth usage and ensures that backups are quick.

How practise I schedule my backup?

To schedule a backup, log into IBackup desktop application and click the 'Scheduler' tab.

You can schedule your fill-in beginning time. Select your desired day(south) of backup in a week or schedule information technology on a daily footing. The screen contains the post-obit options:

Backup start time: Set the time at which your scheduled backup should start.

Backup set name: Select the fill-in set up that you want to schedule for backup.

Daily Schedule: To run your backup jobs daily, select this option.

Calendar week-Solar day(due south): Select the days of the calendar week on which y'all wish to run your backup jobs.

Start the backup immediately: Select this option to run a backup chore immediately.

Hourly Schedule: Select this option to configure hourly backup operations.

Cut-off Fourth dimension: Set the time at which your scheduled backup should terminate. This is helpful if y'all want to hard stop the backup progress at a specific time.

Email notification: Enter your e-mail address to receive fill-in condition notifications.

Notify me on desktop: Select this option to receive backup notifications on your desktop.

Start the missed scheduled backup when the reckoner is turned on: If you lot select this option, your missed scheduled backups will showtime automatically once you plow on your calculator.

Does IBackup perform scheduled backups in Standby mode?

No. This is because the remote access connections are disconnected without whatever prompt to disconnect manually before the computer goes into the Standby fashion. This applies to any remote admission connection including connections to Net service providers (ISPs) and private networks. This is a default beliefs in windows.

How do I create multiple fill-in sets?

Yous tin can create equally many backup sets equally needed. To create a backup fix, click the 'Backup' tab, and then 'Backup sets' push button. Click the icon, enter name of the new fill-in set in the 'Create new fill-in set up' window, and click 'Save'.

Y'all tin can discover the newly added backup set in the list of bachelor backup sets.

How do I schedule unlike fill-in sets?

You can prepare a different schedule for every fill-in set, as per your convenience. To schedule a particular fill-in ready, click the 'Scheduler' tab, select a fill-in set from the Fill-in set name drop-down list, and respective to it, select the following scheduler parameters as needed. Click 'Relieve Changes'.

• Backup start time: Set the time at which your scheduled backup should start.
• Backup set proper noun: Select the backup ready you lot need to schedule ('DefaultBackupSet/LocalBackupset').
• Daily Schedule: To run your backup jobs daily, select this option.
• Week-Twenty-four hours(s): Select the days of the week on which yous wish to run your fill-in jobs.
• Start the backup immediately: Select this option to run a backup chore immediately.
• Hourly Schedule: Select this pick to configure hourly backup operations.
• Cutting-off Fourth dimension: Set up the time at which your scheduled backup should stop. This is helpful if y'all want to hard end the backup progress at a specific fourth dimension.
• Electronic mail notification: Enter your e-mail address to receive backup status notifications.
• Notify me on desktop: Select this option to receive backup notifications on your desktop.
• Start the missed scheduled backup when the figurer is turned on: If you select this pick, your missed scheduled backups volition outset automatically in one case y'all plow on your figurer.

The schedules of multiple backup sets can overlap each other; the schedule overlap does non bear upon the backup procedure.

How exercise I view the condition of my scheduled backups?

You lot tin can view the condition of your scheduled backups using the Status option in the IBackup Tray. You lot can likewise view the recent session-wise log files by clicking the 'View Logs' in the application.

Can I utilize IBackup to schedule full and incremental backups on specific days?

IBackup does non accept the conventional concept of full and incremental backups. Every fill-in is basically a full fill-in with incremental effect.

Different the conventional concept of incremental backups where but the inverse information is stored separately from full fill-in with IBackup, the changed data is overwritten on the existing backup. In other words, you take full backup results every time.

IBackup uses the advanced patching engineering to decide the changed data at source and applies only modified blocks of the changed files on to the data that has been backed upwardly.

Tin I view the study of all my schedule backups?

Yes, log into IBackup.com and click your username at the acme-right corner. So click 'Desktop Backup Study' under Reports. It summarizes the condition of the scheduled backups for your IBackup account. By default, a report for the last seven days is displayed.

Is it possible to view all the scheduled backup/restore jobs of all my IBackup accounts on my computer?

Yes. Right-click the 'IBackup Tray' icon and get to 'Scheduler' > 'Manage all Scheduled Jobs'. The scheduled backup/restore jobs of all IBackup accounts on the local computer are listed.

I had enabled the Relative Path for fill-in, simply now I am unable to change information technology. How do I change the settings?

Latest version of IBackup backs up data by maintaining its absolute file path structure. If you are looking for 'Relative Path' fill-in, so download and install the custom setup from hither. Download

How exercise I backup information from multiple computers to a single IBackup business relationship?

To fill-in files from multiple computers,

• Download and install IBackup on all your computers that are to exist backed up.
• After installation, you will have to login or create a new account.
• On successful login, IBackup creates a default backup ready including important folders from your calculator.
• Click the 'Start Backup Immediately' push button to first the backup.
• Past default, IBackup creates a unique folder with the proper noun of the computer to backup data from multiple computers into a single IBackup account. This prevents data overlap during multiple computer backup.

If I am backing up information from multiple computers, do I need to change the backup location?

No, you practise non have to change the backup location equally IBackup by default creates a unique folder with the computer name, to prevent data overlap if you are backing up data from multiple computers.

All the same, if the computer names are aforementioned, we recommend you to use the Backup location feature to change the default backup location, to forbid data overlap.

How practise I modify the default fill-in location?

IBackup by default creates a unique folder with the name of the calculator to backup data to your IBackup business relationship.

To modify the default backup location,

1. Right-click the 'IBackup Tray', select 'Settings'.
2. Nether Fill-in location on your IBackup account, you can enter a folder proper noun of your choice.

How tin I exclude certain files/folders from being backed up?

IBackup allows you to exclude files/folders from beingness backed upwardly during interactive and scheduled backup. You tin exclude files/folders in the following means:

Via Main Window

To exclude whatsoever file and binder from your fill-in operations

1. From the 'Backup' tab, click 'Alter…'.
2. Right-click on any file/folder and cull 'Exclude this particular from fill-in' and click OK.

Based on full path names

1. From the 'Backup' tab, click 'View Excluded Files'. The View Excluded Files window appears.
2. Select 'Files / Folders with total path names'.
3. Right-click anywhere on the list box, and select 'Insert Files /Folders'.
4. Browse and select a file, and click Save Changes.

To delete a file from the exclude list, right-click a file and click Delete.

Based on partial names

1. From the 'Fill-in' tab, click 'View Excluded Files'. The View Excluded Files window appears.
2. Select Files / Folders with partial names.
3. Right-click anywhere on the list box, and select 'Insert partial file name or Insert partial folder name.
4. Enter the partial file / folder name you want to exclude from backup and click 'Relieve Changes'.

To delete a file from the exclude list, correct-click a file and click Delete.

Annotation:

• The excluded folders are marked in red colour under the directory.
• To fill-in an item which is on the exclude listing, right-click the corresponding list box and select 'Delete' from the sub-menu.
• Files and folders excluded by default, such as organisation files and temporary files cannot be removed from the list.

How will I be notified on the status of my fill-in jobs?

You may opt to receive email notifications on the condition of your scheduled fill-in jobs. To enable the option, log in to IBackup desktop application and click the 'Scheduler' tab. Select the 'Email notification' option and enter the electronic mail address where you'd like to receive the notifications. Click 'Save Changes'.

Alternately, right-click the 'IBackup Tray' icon from the taskbar on your desktop and select 'Scheduler' > 'Manage all scheduled jobs'. Click 'Save Changes'.

Is there a way to receive an alert in case my fill-in fails?

Yes, to receive an alert in case of fill-in failure, select the following options from the IBackup 'Settings' tab:

• 'Warning me if the scheduled backup fails for 2 days' cheque box to receive a desktop alert in case your backup has not taken place.

  

• 'Notify as 'Failure' if the total files failed for backup is more than 5% of the total files backed up' check box to receive a desktop alert.

  

Is there a mode to delete the scheduled backup/restore jobs?

For this, correct-click the 'IBackup Tray' icon and go to 'Scheduler' > 'Manage all the Scheduled Jobs'. From the Manage All Scheduled Jobs window, right-click the redundant schedules and choose the 'Delete' option.

How do I view the log reports?

To view the log reports, log into IBackup desktop application and click the 'View Logs' button on the top-right corner of the window. Alternately, correct-click the 'IBackup Tray' icon and select 'View Logs'.

Can I halt my scheduled backups at a particular time?

Yes. Using the Cut-off Time option, y'all can stop the scheduled backup at the specific time. The backup is resumed at the next scheduled time from the indicate it was stopped. Click the 'Scheduler' tab, select the 'Cutting-off Time' option using the check box and prepare the fourth dimension, when you want the backup to stop. Click 'Save Changes'.

Does IBackup support backup and restore of files larger than ii GB?

Aye. IBackup has been tested to transfer files both ways for files of size upto 10 GB.

What does IBackup exercise if the Cyberspace connectedness is interrupted during a backup session?

IBackup resumes the backups from the file at which interruption occurred. If partial transfers had taken place prior to suspension, it will continue from that partial transfer point.

When will IBackup resume the session if it has been missed (instance, The computer has been abruptly turned off) or interrupted?

IBackup will resume the scheduled fill-in job(s) at the next transfer fourth dimension, as per the scheduled time.

How do I locate files in my business relationship using IBackup?

You lot tin can locate files backed upwardly to your IBackup business relationship past clicking the 'Search your account' on the main window. Enter the search term (the file name or a part of the file proper noun) to locate files/folders.

How exercise I regulate my Net bandwidth for IBackup?

The Bandwidth Throttle lets you ready the Internet bandwidth to be used by the IBackup application for backups. By default, the bandwidth throttle value is set at 100%. You can set Machine Pause selection, which makes intelligent guesses on bandwidth throttle during backup performance to enable optimum desktop experience with the following options:

PC in use: This pick lets you lot set the bandwidth to exist used by IBackup for backups, when it is in utilize. Past default, it is set to 25%. This allows other applications to run without hindrance.

PC non in employ: This option lets you set the bandwidth to be used by IBackup for backups when it is non in use. Past default, it is set to 100%.

Note: The percentage set up for Bandwidth Throttle is applicable for both scheduled and interactive backups.

Tin can I change my IBackup password while in the middle of a scheduled fill-in?

Irresolute your account countersign during backup is not recommended every bit this will outcome in transfer errors. If you change your password, ensure that you logout from the awarding and log in with the new password and and then reschedule your backups.

Tin can IBackup piece of work with virtual machines?

Yes, IBackup works with virtual machines. For this, install the application on virtual machines and perform the backup every bit usual.

Mapped drive and open file fill-in

Does IBackup support backup of mapped drives?

Yes. IBackup supports mapped drive backup on Windows systems, provided the computer is not logged off.

Can I backup open up files with IBackup?

Yep, yous can backup open up files using the Open file Fill-in feature of IBackup on Windows 7, Vista, XP and Windows 2003 and 2008 servers. The most common open files that tin be backed up include Outlook files (.pst), QuickBooks, Quicken, ACT, MS-Money, MS-Word, MS-Excel, MS-Access, MS FoxPro etc.

By default the Open up file Backup feature is enabled. Ensure that the selected temporary location on the local computer for Open file Backup has sufficient free infinite to store the open up files during backup.

If all my file arrangement partitions are on FAT32, can I backup my open files?

No. Open up file backups crave at least i drive to exist mounted on the New Technology File System (NTFS) file system partition. Also, the file system of at to the lowest degree ane of the hard disk drives should be NTFS. (NTFS is one of the file systems the Windows NT operating system uses for storing and retrieving files on a hard disk).

Tin I fill-in the MS Exchange Server and MS SQL Server related files using the open file fill-in characteristic?

Aye. However, it is recommended that you lot apply the specific MS Substitution/MS SQL backup feature that is available with IBackup for consistent backup of your MS Commutation or MS SQL Server related files.

Can I backup open files, which are in the mapped/network drive(due south), using the Open file Backup characteristic?

No. The Open file Fill-in feature does not support fill-in of open files on the mapped/network drive(s).

Can I fill-in Mapped / USB / External drives?

Yes, yous tin backup Mapped / USB / External Drives. The contents to be backed upward must exist a part of the Backup gear up and available at the fourth dimension of backup.

Continuous Data Protection

What is Continuous Data Protection (CDP)?

The Continuous Data Protection (CDP) feature automatically recognizes the changes made to the files (up to 500 MB in size) in the default backup set and backs them up in existent-time.

CDP is executed only for smaller files every bit frequently modified data tends to be small-scale. Besides, it avoids slowing downwardly your automobile while you piece of work on it. Large files (east.g. Outlook files) are backed upward during the scheduled backup.

The temporary files, system files and mapped drives are excluded from the functioning. CDP is not a replacement for the traditional schedule fill-in feature simply works along with the scheduled fill-in to provide timely protection for your data.

Can I gear up the frequency of backups under Continuous Data Protection feature?

Yes, if you wish to customize the frequency of backups, go to the Continuous Data Protection feature, located in the Settings tab. Set any duration as preferred (Real-time, 10 minutes, 30 minutes or sixty minutes).

What are the advantages of Continuous Data Protection?

Continues Information Protection has the post-obit advantages:

• It prevents loss of data every bit the modified contents of the files are backed up automatically in real-time.
• Yous can accurately restore upto 10 recent versions of all backed upwardly files in your account.

Not all modified files in my default backup fix were backed up. Why?

There are some default rules including size that decide the files that volition be considered for the Continuous Data Protection functioning. To minimize the affect of CDP on your normal PC functions at regular hours, the operation is executed only for files less than 500 MB. This usually covers nigh office and other documents that you work on during the day. The remaining files (in the default fill-in fix) are considered during the normal Scheduled/Interactive backups. Temporary files, system files and mapped drives are excluded from the Continuous Data Protection performance. The scheduled backup is indispensable to ensure consummate data backup.

Will the scheduled backups occur fifty-fifty when the Continuous Information Protection feature is enabled?

Yes. The Continuous Data Protection characteristic is designed to fill-in files less than 500 MB in real-time. It is non a replacement for the schedule backup operation - which backs up all the files in your fill-in set and takes identify even if you accept enabled Continuous Data Protection.

The Continuous Data Protection will stop during the scheduled backup and resume once the scheduled job is complete.

Versioning

How many prior versions of a file are stored in my account?

The IBackup application maintains the history of changes fabricated to all the backed up files. The recent 10 versions of a file are bachelor for restore.

The boosted storage requirement for the previous versions has no impact on your business relationship's infinite, as your storage is computed only for the most current version.

How do I restore any item version of a file?

To restore any particular version of a file,

1. Log into IBackup desktop application and click the 'Restore' tab.
2. Select 'Online Account' from the 'Select files/folders for restore' drop-downward card.
3. Right-click the required file and select the 'View previous versions' selection. The Previous versions section is displayed.
4. Select a version to restore and click on 'Restore At present' button.
5. Choose the restore destination on your local computer and click 'Restore'.

Does IBackup support folder-wise restore of files with earlier versions?

Yes, to restore a folder with earlier versions of files, you can right click on the required folder and choose 'Restore Versions' menu, nether which y'all accept the following carte du jour options:

• Most Recent - Utilise this option to restore all the latest versions of files in the binder.
  Example: If a binder has 5 files, all the five files will be restored in its latest versions available.
• 2nd Near Recent - Apply this option to restore files prior to the last backed upward version.
  Example: If a file in the binder has 3 different versions, this feature volition restore only the version prior to the final backed up, i.e., file version ii.
• third Most Recent - Apply this option to restore 3rd last version of a file in a folder.
  Instance: If a file in the folder has 3 different versions, this characteristic volition only restore file version 1.
• More than - Provides an choice to restore from fourth to tenth nearly recent version of files in a binder.

Share

How practice I share files or folders straight from IBackup?

To share files and folders,

1. Log into IBackup desktop awarding and click the 'Restore' tab
2. Select files or folders and click the icon on the tool bar.
3. You will be re-directed to the web account, from where you tin fix the share parameters.
4. You tin can share your files and folders via e-mail, Facebook and Twitter.
5. You can password protect and write-enable your shared files/folders.
6. Click 'Send email' to ship an email with the share link.

Note: Sharing choice is available only for IBackup accounts with default encryption.

Restore

How practice I restore files or folders from my IBackup account?

Log into IBackup desktop application and click the 'Restore' tab. Select 'Online Account/Local Device' from the 'Select files/folders for restore' drop-down menu. Select the files or folders to restore. Click icon, a 'Where to restore?' dialog box appears; cull the restore location on your estimator and click 'Select'. Click the 'Restore Now' push button.

Note: Files or folders if they already exist are overwritten.

Is it possible to restore the files/folders that are accidentally deleted from my IBackup account?

All the files or folders that are deleted from your account are moved to Trash. You tin either move your files/folders to the original location in your IBackup business relationship or restore them to your local computer. The files/folders present in Trash will automatically get deleted after xxx days.

To restore your files from Trash,

1. Log into IBackup desktop application and click the 'Restore' tab.
2. Click the icon on the toolbar. The files/folders available in Trash are listed with the latest version.
3. Select the files using the check boxes to restore.
4. Click the icon to move the files/folders to the original location in your IBackup account, or click the icon to restore your files/folders to the desired location in your local calculator.

Can I restore the previous version of a file from Trash?

Yes, you lot can restore the previous version of a file from Trash. Log into IBackup desktop application and click the 'Restore' tab. Right-click the desired file and select the 'View previous versions' option. Select the required version and the restore location and click icon.

Tin can I schedule restore of my backed up data to my local machine?

Yes. You lot tin can schedule restore of backed up information from your IBackup business relationship.

For this, select the desired files/folders under the Restore tab and click the 'Schedule Restore' button. Click 'Aye' to confirm schedule restore. Gear up the options as required.

Archive Cleanup

What is Annal Cleanup?

The Archive Cleanup feature permanently deletes data from your business relationship, by matching them to the data in your current fill-in set up. Information technology is useful as it deletes data from your account that no longer exists on your computer.

To use Annal Cleanup,

1. Click 'Archive Cleanup', under the Backup tab.
2. Click the 'Cleanup Now' button. IBackup will generate a listing of items to be deleted from your account.
3. Click 'Delete', to remove data from your business relationship.

Notation:

• Archive Cleanup has controls to avoid inadvertent data deletion. It past default considers upward to 25% of files for deletion. You can also regulate the percentage according to your preference.
• The pct mention refers to files considered for deletion in your business relationship as a per centum of total number of files. The purpose of this per centum based control is to avert large-calibration deletion of files in your business relationship due to some unforeseen event on your estimator.
• It permanently deletes data which no longer exists on your figurer to complimentary up space in your account.
• Archive Cleanup is not supported for mapped and USB drives.

What is Periodic Cleanup?

You can set automated cleanup periodically by enabling Periodic Cleanup.

Periodic Cleanup gives you more control by allowing you lot to set up the frequency as well as the percentage of files to be considered. The frequency can exist gear up to annihilation between ten and 30 days; pct to anything between 5% and 25%.

To enable Periodic Cleanup,

1. Click 'Archive Cleanup', under the Fill-in tab.
2. Select 'Periodic Cleanup' by using the cheque box.
3. Prepare the number of days and percentage of information to be considered for cleanup.

Note:

• Periodic Cleanup may result in automatic deletion of data from your IBackup account; apply/set this option carefully.
• The percentage mention refers to files considered for deletion in your account as a percentage of total number of files. The purpose of this percentage based command is to avoid large deletion of files in your account due to some unforeseen event on your computer.
• Periodic Cleanup is non supported for mapped and USB drives.

Security

Is my data secure with IBackup?

IBackup uses industry standard 256-fleck AES encryption on transfer and storage. Information stored at our world-grade data centers is encrypted using the encryption fundamental (known just to you. If you have set up the private encryption key).

WARNING: IBackup does not store your private encryption cardinal on its servers. It is recommended that you archive it safely to backup and restore your information. However, if you opt for the default encryption fundamental, you need not remember it.

Can I change the Encryption Key for my existing account?

No. In one case you have opted for the private encryption key to your IBackup account, it cannot be inverse. Notwithstanding, you can create a new account and start using it with an encryption key of your choice.

What is two-factor hallmark?

The two-factor authentication provides boosted security to your business relationship and helps in preventing unauthorized access. One time two-factor authentication is enabled via web, in improver to your password, you will need to enter a verification lawmaking sent to your email accost or phone number or Time-based OTP authenticator app, while signing in to your IBackup account. Read more on how to enable two-cistron authentication for your IBackup account.

How exercise I sign in to my IBackup account once two-factor authentication is enabled?

To sign in to your IBackup account after 2-factor authentication is enabled,

1. On the IBackup awarding sign in screen, enter your username and password and click 'Sign in'.
2. If y'all have selected 'Email Address' or 'Phone Number' as the preferred method of receiving a one-time verification lawmaking, enter the lawmaking sent to your email address or phone number and click 'Verify & Enable'.

   

3. If you have selected 'Time-based OTP Authentication' every bit the preferred method of receiving one-time verification code, enter the one-fourth dimension code generated by the Time-based OTP Authenticator app in your mobile device and click 'Submit Code'.

Common User Queries

On reboot, IBackup does non connect. Why?

This issue may be caused because of Firewall restrictions, specially if they are not fix to first automatically on reboot. If the firewall does not restart automatically on reboot, the necessary permissions provided by firewall to run IBackup may be lost, however, the firewall controls are yet in place even if the firewall is not running and does not allow IBackup to run.

To resolve this, outset the firewall if it is not running and and so endeavour to starting time IBackup, then provide the required permissions if it prompts.

I am not receiving email notification for the scheduled fill-in jobs. Why?

Step 1: Ensure that the Electronic mail notification bank check box is selected in the Scheduler tab and the email address provided by yous is valid.

It is possible that the email notifications from IBackup are reaching the Spam or Majority binder of your electronic mail box.

Step ii: Ensure that your computer does not get to Slumber or Standby manner so that the scheduled backups accept place without neglect and the electronic mail notification is sent to you. For confirmation of the backup process, you lot tin view the awarding logs by clicking the 'View Logs' option.

Some of the files or folders selected for backup are not getting backed up. How can I make the application to consider these files or folders for fill-in?

Ensure that the files or folders are non on the Exclude list. You can view the excluded file or folder list by clicking the 'View Excluded Files' from the 'Backup' tab.

If the files or folders, which are non on the Exclude list and are still not getting backed upwards, and then contact IBackup Technical Support for aid.

My backups are non taking place on few days. Why?

Ensure that you accept selected the days when backup has to be performed in the Scheduler tab. Likewise, make sure that your calculator does not go to Sleep or Standby mode when you have backups scheduled. If the issue persists, contact IBackup Technical Support for assistance.

I wish to remove a sub-folder from a folder selected for backup. Still, each time I clear the check box, the directories become obsolete in the backup set. How do I fix this?

If yous wish to remove a file/sub-folder from a folder selected for backup, even so maintain the binder'southward generic name in the backup set, practise not articulate the selection; but exclude the file/folder from backup. To exclude, right-click the file and choose 'Exclude this particular from fill-in' pick.

The backups are taking a long time to consummate and there is Retrying … message in my logs.

This effect may exist acquired because of your Firewall restrictions. Configure your Firewall to let all the executables of IBackup to admission the Cyberspace. This issue may also occur if yous are trying to backup open/locked files, instance Outlook.pst.

The message Checking for status… is displayed for a long time while performing the Fill-in/ Restore' operation. Why?

This may happen if some executable files of IBackup are not immune through your firewall. Configure your firewall to permit all executables of IBackup to access the Internet.

I am receiving a bulletin Server proper noun or address could not be resolved. Why?

This may happen if some executable files of IBackup are not allowed through your firewall. Configure your firewall to allow all executables of IBackup to access the Cyberspace. If the event persists, contact IBackup Technical Support for assist.

I am trying to fill-in Microsoft SQL Server database files (.mdf, .ldf) but the application is not backing up these files. Can I backup MS SQL Server using IBackup?

Yes. IBackup supports the backup of MS SQL Server. The MS SQL Server database files cannot be backed up directly. Use the SQL Server backup characteristic to fill-in the MS SQL Server database files. For this, on the application menu bar, become to 'Server Fill-in' > 'My SQL Server' > 'Backup'. For more than information on SQL Server Backup, click here.

Tin I fill-in MS Exchange Server database files (.edb, .stm etc) using IBackup?

Yes. IBackup supports the backup of MS Substitution Server database files. To fill-in MS Exchange Server database files (.edb, .stm etc), use the Server Fill-in option. For this, on the application menu bar, go to 'Server Fill-in' > 'MS Exchange Server' > 'Backup'.

How tin I update to a new version of IBackup automatically?

To update to a latest version, right-click the 'IBackup Tray' icon and select 'Check for Latest Version'.

Does IBackup desktop application support localization?

Yes. Currently, the IBackup desktop application for Windows supports 4 languages - English, Spanish, French, and German.

How to remember messages/ information into the personal folders of Microsoft Outlook from the backed up .pst files?

Download or restore the .pst files to a binder on your local computer from your online account and offset the Microsoft Outlook awarding.

On the card bar, go to 'File' > 'Import and Export' > 'Import from some other program or file' and click 'Next'. Choose 'Personal Folder File (.pst)' and click 'Next'. Browse the directories to select the .pst file that you have downloaded from your IBackup business relationship and click 'Next'. Highlight the binder that yous would like to import. Select the option 'Import items into the aforementioned folder', choose 'Personal Folders' and click 'End'.

When I try to import my Outlook.pst file, I get an error message stating that this file is not a personal folders file?

This error ordinarily occurs if the Microsoft Outlook application was open during backup resulting in some portions of the file not being backed up correctly. To repair the Outlook.pst file restored from your IBackup account, run the Microsoft Inbox repair tool. For other platforms, similar tools may be available. After the repair is complete, import your files to the Outlook application once again.

How practise I uninstall the IBackup app from my reckoner?

To uninstall the app using Windows:

1. Go to your start menu and select Settings > Command Panel.
2. In 'Control Console', depending on the version of Windows y'all are using, select either 'Add/Remove Programs' or 'Programs and Features'.
3. From the list of programs, right-click on 'IBackup', and select 'Uninstall/Change'.
4. The application will then be removed, but the information nowadays in your IBackup folder will remain on the computer. To delete this, correct-click the IBackup shortcut item and select 'Open binder location'. And then correct-click the IBackup binder and delete it.

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Source: https://www.ibackup.com/backup-faq/

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